Legal

Privacy Policy

Effective date: October 10, 2026
Orton Industries LLC, doing business as Workbox Scale, respects your privacy. This Policy describes what we collect on this website, how we use it, and the choices you have.

Who we are

This Privacy Policy explains how Orton Industries LLC, doing business as Workbox Scale (“Workbox Scale,” “we,” “us,” or “our”) collects, uses, and shares information when you use our website, contact forms, package tools, and related online tools.
We are a marketing agency based in Ames, Iowa, serving contractors and field-service trades across the Upper Midwest.
Effective date: October 10, 2026.

What we collect

We collect information you choose to give us and some technical data that helps the site run and improve.
· Contact and business details from quote/contact forms and package tools: name, business name, phone, email, trade, city/ZIP, package interest, message, and optional estimate summary data.
· Consent flags you set on the form (phone/email contact about your inquiry and optional SMS consent).
· Estimator or plan selections stored when you save a configuration (trade, goals, package choices, and estimated totals) so we can follow up on your request.
· Booking details you enter if you use our GoHighLevel (“Book a call”) calendar.
· Basic analytics and device information via Google Analytics 4 when enabled (pages viewed, approximate location derived by Google, device/browser type, and events such as form submit or book-a-call clicks).
· Standard technical logs from our hosting provider (AWS Amplify) that may include IP address, timestamps, and request metadata needed to operate and secure the site.

How we use information

We use personal information to:
· Respond to your inquiries and discuss packages, estimates, and services.
· Schedule calls and send related follow-up by email, phone, or (only if you opt in) SMS.
· Operate, secure, and improve the website, forms, and package tools.
· Measure site performance and understand which pages and tools people use (GA4).
· Comply with law and enforce our Terms of Use.

How we share information

We do not sell your personal information. We share information with service providers that help us run the business, under agreements that limit how they use it:
· Amazon Web Services (AWS Amplify Hosting and Amplify Data) — hosts the site and stores form/plan submissions you send us.
· GoHighLevel — receives lead details through a secure webhook so our team can manage follow-up; also powers the book-a-call calendar when configured.
· Google — Google Analytics 4 for website analytics/cookies when a measurement ID is configured; Google may process data as described in Google’s own policies.
· Professional advisors or authorities when required by law, or to protect rights, safety, and security.

Cookies and analytics

If Google Analytics 4 is enabled on this site, Google and similar technologies may use cookies or local storage to collect usage data. You can control cookies through your browser settings and, where available, Google’s opt-out tools (including the Google Analytics opt-out browser add-on). Blocking cookies may affect analytics only; core form features do not require advertising cookies.
We do not use the site to run a third-party ad exchange on your browser. Package pages describe marketing services we may perform for clients; that is separate from cookies on this website.

Phone, email, and SMS

Our forms collect a phone number so we can follow up on your inquiry. Before you submit, we ask you to confirm that we may contact you by phone or email about that inquiry. Providing a number and checking that box is your agreement that we (or our service providers acting for us) may call or email you at the contact details you provide regarding your request. Call frequency varies with your inquiry. You can ask us to stop outreach at any time.
SMS is optional and starts unchecked. If you check the SMS box, you agree to receive text messages from Orton Industries LLC, doing business as Workbox Scale, about your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to SMS is not a condition of purchasing services.
We do not require SMS consent to submit a form. If you skip SMS, we may still contact you by email or phone about your inquiry based on the phone/email consent you provide.

Data retention

We keep inquiry and estimate records for as long as needed to respond to you, manage an active relationship, meet legal or accounting requirements, and resolve disputes. Analytics data is retained according to our GA4 property settings and Google’s retention controls. When information is no longer needed, we delete or de-identify it when practicable.

Security

We use reasonable administrative, technical, and organizational measures appropriate to the nature of the data we handle, including HTTPS for the site and access-controlled cloud services (AWS). No method of transmission or storage is completely secure; we cannot guarantee absolute security.

Children’s privacy

This site is directed to businesses and adults evaluating marketing services. We do not knowingly collect personal information from children under 13 (or under 16 where that is the applicable standard). If you believe a child provided information, contact us and we will delete it.

Your rights and choices

Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information we hold about you, and to appeal a denial of a request. You may also opt out of certain analytics via browser controls as described above, and opt out of SMS by replying STOP.
Residents of U.S. states with consumer privacy laws (such as California and other states with similar statutes) may have additional rights, including the right to know categories of personal information collected, to delete, to correct, and to non-discrimination for exercising rights. We do not sell personal information and we do not “share” it for cross-context behavioral advertising as those terms are commonly defined in those laws. To exercise rights, use the contact details below or our Contact page. We will verify requests as required by law.

No sale of personal information

We do not sell personal information. We do not share personal information for cross-context behavioral advertising. If that ever changes, we will update this Policy and provide any required opt-out mechanism.

Third-party links and tools

Our site may link to third-party sites or open a GoHighLevel calendar in another window. Those services have their own privacy practices. We are not responsible for their content or policies.

Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the effective date. Continued use of the site after changes means you acknowledge the updated Policy.

Contact us

Questions about privacy, or requests to exercise your rights:
Orton Industries LLC, doing business as Workbox Scale
Ames, Iowa
Questions? Visit our Contact page at /contact.
Serving contractors in the Upper Midwest.